Manager, Communications

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Job Title: 
Manager, Communications
Job Number:  J0113-0380
Job Code:  NU192
Job Category: 
Strategic Communications
Bargaining Unit:  Non-Union
Job Type:  Full Time
Employment Type:  Replacement
Number of Positions:  1
Hours of Work:  35 hrs/wk
Salary:  $71,780.80 - $97,988.80/Year
Date Posted:  January 14, 2013
Closing Date:  February 1, 2013

Opening Statement

History and innovation thrive in Kingston, located at the head of the St. Lawrence River and the junction of the Rideau Canal (a UNESCO World Heritage site). Kingston is a dynamic city with a sound and diversified economic base - consisting of prestigious public institutions, government bodies, leading healthcare and education facilities, significant tourism and entertainment activity, and a large private sector. Kingston offers quality of life of a smaller community with the amenities of a major centre.

Position Summary

Work with business partners and senior leaders in the development, implementation and coordination of an internal and external communication strategy that supports the work of the City of Kingston including strategic business priorities and planning initiatives;

Manage the communication team, standards of practice, processes and performance metrics;

Leverage traditional and emerging communication methods to drive internal and external engagement, business and brand awareness;

Oversee website, social media, issues management, media and public relations and corporate and visual identity;

Support emergency communication, marketing and advertising initiatives;

Lead, coach and develop the Communication team, promote productive relationships and facilitate proactive and effective communication planning throughout the organization;

Other duties as assigned.

Qualifications, Competencies

Post secondary Diploma or Degree in Communications, Business Administration, Journalism, Public Relations or related field;

Minimum seven years of experience in communications within a government, industrial or dynamic corporate environment;

Minimum three years experience leading, managing, coaching and mentoring a mid-size team;

Significant experience managing communications projects from strategy through planning, implementation and evaluation;

Extensive experience managing large and complex communications strategies and dealing with sensitive issues;

Membership in International Associations of Business Communicators (IABC) or Canadian Public Relations Society (CPRS) an asset;

Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork.

Skills, Abilities, Work Demands

Demonstrated ability to think and communicate strategically in a manner that builds understanding and commitment;

Ability to establish and maintain co-operative and constructive relationships with individuals at all levels of organization, members of council and representatives of external organizations;

Provide “big picture” strategic positioning on the development of communication tools and standards;

Act as a change agent, championing corporate initiatives;

Oriented towards continuous improvement and learning and is able to effectively support employees in developing their knowledge and skills to meet corporate objectives;

Strong interpersonal and team building skills;

Public relations skills;

Ability to balance objectives with evolving organizational needs;

Manage highly sensitive issues and mitigating undesirable media coverage;

Solid understanding of communication theory and best practices with a demonstrated ability to implement comprehensive communications plans and evaluation;

Strong understanding of media relations and social media strategy in order to advance the organization’s goals and objectives;

Superior project management skills, problem solving and conflict resolution skills;

Strong computer skills;

Ability to work outside regular business hours.

Closing Statement

Your resume must clearly demonstrate how you meet the requirements of the position. We thank all of those who apply; however, only those selected for further consideration will be contacted. The City of Kingston is an equal opportunity employer. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), including (but not limited to) the applicant’s name, contact information, resume and other documents submitted, etc., is collected and will be used in accordance with MFIPPA and all other relevant privacy legislation. The personal information submitted by applicants is collected through a website hosted by Njoyn on behalf of the Corporation of the City of Kingston (the “City”) and will be used by City staff to maintain a inventory of potential candidates and for use in considering applicants for an identified employment opportunity. Questions regarding the collection, used, disclosure, and disposal of the personal information collected shall be directed to:

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