Ticket Seller

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Job Title: 
Ticket Seller
Job Number:  J1112-0538
Job Code:  09F130
Job Category: 
Recreation & Leisure Services
Bargaining Unit:  CUPE
Job Type:  Part Time
Employment Type:  Replacement
Number of Positions:  1
Hours of Work:  0 to 24 hrs/wk
Salary:  $13.83/Hour
Date Posted:  November 21, 2012
Closing Date:  December 7, 2012

Opening Statement

History and innovation thrive in Kingston, located at the head of the St. Lawrence River and the junction of the Rideau Canal (a UNESCO World Heritage site). Kingston is a dynamic city with a sound and diversified economic base - consisting of prestigious public institutions, government bodies, leading healthcare and education facilities, significant tourism and entertainment activity, and a large private sector. Kingston offers quality of life of a smaller community with the amenities of a major centre.

Position Summary

Ticket sales for the City of Kingston pay-as-you-go skating programs (includes Public Skating, Shinny Hockey, Senior Skating and Parents & Tots Skating), cash handling, balancing ticket/pass sales, providing information on skating/Shinny Hockey programs, skating rules and associated fees;

Ensure professional and courteous approach to customer service ;

Liaise with Skate Patrol staff, facility staff and Supervisor to ensure timely information flow;

Monitor and record INVISTA Fitness Center Membership access to INVISTA public skating sessions;

Report incidents or issues to Supervisor;

Work locations include C70, INVISTA Center and the Memorial Centre Arenas.

Qualifications, Competencies

Grade 12 Diploma or equivalent education with two years of customer service and cash handling experience;

Must have and maintain a satisfactory CPIC is required at candidate’s expense;

Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork.

Skills, Abilities, Work Demands

Efficient/effective cash handling skills, with the ability to manage point of sales transactions in a non-computerized environment;

Must be able to work varied shifts and have reliable transportation;

Able to multi-task in a fast pace environment;

Excellent customer service skills;

Ability to work with minimal supervision.

Closing Statement

Please apply to Career Opportunities at: www.cityofkingston.ca/Careers
Your resume must clearly demonstrate how you meet the requirements of the position. Please upload to your profile, any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position you are applying to. We thank all of those who apply; however, only those selected for further consideration will be contacted. The City of Kingston is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Applicants need to make their needs known in advance. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), including (but not limited to) the applicant’s name, contact information, resume and other documents submitted, etc., is collected and will be used in accordance with MFIPPA and all other relevant privacy legislation. The personal information submitted by applicants is collected through a website hosted by Njoyn on behalf of the Corporation of the City of Kingston (the “City”) and will be used by City staff to maintain a inventory of potential candidates and for use in considering applicants for an identified employment opportunity. Questions regarding the collection, used, disclosure, and disposal of the personal information collected shall be directed to: candidate.njoynhelp@cgi.com

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